Shipping policy

Shipping Policy

Last updated: October 29th 2025

Thank you for shopping with faux. This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing Time

All orders are processed within 1–3 business days.
Processing times may be longer during holidays, product launches, or high-volume periods.

Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Standard delivery within the United States typically takes 3–7 business days after your order has shipped.

Expedited shipping options may be available depending on your address.

Shipping Carriers

We primarily ship through:

  • USPS

  • UPS

  • FedEx

Carrier selection may vary depending on the order size and destination.

Order Tracking

Once your order has shipped, you will receive an email with your tracking number.
Please allow up to 24 hours for tracking information to update.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information entered at checkout is correct.

We are not responsible for orders delayed, lost, or returned due to:

  • Incorrect or incomplete addresses

  • Missing apartment or suite numbers

  • Forwarding issues

If an order is returned to us due to an incorrect address, the customer will be responsible for reshipment costs.

Lost or Stolen Packages

Once a package is marked “Delivered” by the carrier, faux. is no longer responsible for the package.

If your package is lost or stolen:

  • Contact the shipping carrier directly

  • File a claim if necessary

We will assist where possible, but replacements are not guaranteed for lost or stolen packages.

Damaged Packages

If your order arrives damaged or leaking, contact us within 48 hours of delivery at info@fauxtanning.com
Please include your order number and clear photos of the damage.

We will replace or refund damaged items at no cost to you.

International Shipping

At this time, faux. ships only within the United States.
International shipping may be added in the future.

Delivery Delays

Carrier delays, weather conditions, and holidays may affect delivery times.
We cannot guarantee exact delivery dates once an order has been handed to the carrier.

Contact Us

If you have any questions regarding our Shipping Policy, email us at info@faux-tanning.com